Resolved -
For 3 minutes between 08:54 and 08:57 UTC (00:54–00:57 PT), a small number of API requests returned HTTP 500 errors, impacting some customer creation and document upload requests.
Feb 26, 10:59 UTC
Resolved -
This incident has been resolved.
Feb 17, 18:39 UTC
Monitoring -
A fix has been applied and document processing times have mostly returned to normal. We're monitoring to ensure the issue is fixed.
Feb 17, 18:13 UTC
Investigating -
We are currently experiencing increased latency and investigating the issue.
Feb 17, 18:04 UTC